Q: Do you have non-smoking rooms?
A: Yes! All rooms are Smoke-Free on property. This includes candles and smoking of any kind.
Q: Are you open 24 hours?
A: The building is accessible to guests 24 hours. Due to our small team, staff are on premises to service and assist you from 9am - 5pm on weekdays and 10am - 5pm on weekends. After hours you may access the building with a room key or bluetooth key. If you require assistance for any reason after hours, you may call the main line and be connected to our Head of House.
Q: How does a Bluetooth key work?
A: Our Bluetooth locks allow you to privately access the front door and your guest room 24 hours from your smart phone. We will issue a Bluetooth code to your email on the day of arrival and you may follow the simple 30 second instructions to check-in and enjoy the hotel. To use the key for entry, open the app on your phone, hold phone with the screen facing you, and present the back of the phone to the key reader. Viola! You're in!
Q: Can I park on property?
A: There are two metered public parking lots directly behind the hotel. Pull off of Cabot Street onto Pond Street to find a spot for your vehicle. Once parked, you’ll be able to walk to restaurants, bars, and cafes from our doorstep. The meters are $0.25/hr from 8am-8pm, free overnight, also free Sundays and holidays. You may pay with credit card, coins, or the GoParkIt app.
Q: May I unload luggage from my vehicle?
A: There is a 15-minute guest drop-off area on Pond Street, which allows you to easily load/unload luggage before parking your car behind the building.
Q: How can I request early check-in/late check-out?
A: We would be happy to add an early check-in or late check-out to your reservation for an additional fee of $30. Please call us directly to request (subject to availability).